Terms & Conditions

Terms & Conditions — Dopenhagen Music

Last updated: 28/11/2025

Welcome to Dopenhagen Music. By accessing our website or purchasing our services, you agree to be bound by an agreement governed by Danish law and applicable EU regulations, including consumer protection rules.

1. Company Information

Dopenhagen Music
44591227
Østerbrogade 94, Basement, Studio 1
contact@dopenhagenmusic.com / +45 29990556

The company operates in Denmark and follows Danish commercial law and EU consumer legislation.

2. Scope of Services

Dopenhagen Music provides:

  • Instrumentals / beats

  • Exclusive & non-exclusive music licenses

  • Custom production

  • Studio rental

  • Recording, mixing & mastering

  • Coaching & consulting

These Terms apply to all bookings, purchases, and interactions with the company.

3. Prices & Payment

  • All prices are listed in DKK and include 25% Danish VAT, unless otherwise stated.

  • Payment must be completed before delivery of digital files or confirmation of bookings.

  • We accept the following payment methods: Credit cards, Bank Transfer, and MobilePay

  • Dopenhagen Music reserves the right to adjust prices at any time, but price changes do not affect orders already paid.

Right of Withdrawal

Digital music, downloads, custom productions, and studio services qualify as digital content or service contracts under EU law.

EU/DK consumer rules specify:

  • Digital downloads and custom music are non-refundable once delivery or work has started if the consumer explicitly consents to losing the right of withdrawal.

  • Booking-based services (studio time, coaching, recording) cannot be withdrawn once the service date is agreed and the service begins.

Your confirmation of payment constitutes consent.

4. Booking, Rescheduling & Cancellation Rules

See full details in the Trade Conditions below.
Dopenhagen Music reserves the right to charge for late cancellations or no-shows.

5. Delivery of Digital Goods & Services

  • Files are delivered digitally via email, download link, or shared folder.

  • Delivery times vary by project but will be communicated in advance.

  • Dopenhagen Music does not store or back up client files after final delivery unless agreed in writing.

6. Intellectual Property & Usage

Unless otherwise stated in a signed license:

  • All instrumentals and productions remain the property of Dopenhagen Music.

  • Customers receive rights only as described in their purchased license.

  • Unauthorized reproduction, resale, distribution, or uploading of instrumentals without a license is prohibited.

License types are detailed in Trade Conditions.

7. Refunds

Under EU law, creative and digital goods are exempt from the standard 14-day withdrawal period after work begins or files are delivered, and the consumer has accepted this condition.

Therefore:

  • No refunds on digital beats, custom productions, mixing/mastering work, or bookings already performed.

  • Refunds are only offered in cases of non-delivery or technical error caused by Dopenhagen Music.

8. Liability

To the extent permitted by Danish law:

  • Dopenhagen Music is not responsible for indirect losses such as lost revenue, delays, or business impact.

  • You are responsible for any damage you cause to studio equipment or property.

9. Governing Law & Disputes

These Terms are governed by Danish law.
Disputes are handled by Danish courts, with København as the jurisdiction unless mandatory consumer rules demand otherwise.

Consumers may also use the European Online Dispute Resolution platform (ODR):
https://ec.europa.eu/consumers/odr/

Trade Conditions — Dopenhagen Music

Below are specific commercial conditions for licensing, studio rental, and service work.

1. Licensing Terms

Non-Exclusive License

  • Beat may be sold to multiple customers.

  • You may monetize your final song.

  • You may NOT resell, sublicense, or claim ownership of the composition.

Exclusive License

  • Beat is removed from sale upon full payment.

  • You receive exclusive rights to use the instrumental commercially.

  • Dopenhagen Music retains production/songwriting credit unless otherwise agreed.

  • Transfer of rights occurs only after full payment.

Custom Production

  • Rights depend on the written agreement (work-for-hire, shared rights, or licensing).

  • Custom work begins only after full payment.

2. Studio Rental Rules

  • Use equipment responsibly.

  • Guests and collaborators are your responsibility.

  • Smoking is prohibited in the studio and lounge. It is only allowed in the designated smoking area.

  • Food/drink rules must be respected.

  • Absolutely NO drugs are allowed.

3. Cancellation Policy (Required under Danish Law)

Consumers must be clearly informed of fees:

  • More than 48 hours before the session: Free cancellation or rescheduling

  • Less than 48 hours before: 50% of the booking is charged

  • Less than 24 hours: 100% of the booking is charged

  • No-shows: Non-refundable

4. Recording, Mixing & Mastering

  • Standard delivery format: WAV (24-bit) + MP3

  • Revisions: Number as stated in your package (additional revisions cost extra).

  • Unused session time is not refunded or transferred unless agreed in advance.

5. Coaching & Consulting

  • Prepaid sessions only.

  • Missed sessions without notice are non-refundable.

  • Recording coaching sessions without written approval is prohibited.

6. Confidentiality

We treat all client content and creative material confidentially and will not share it externally without permission.

Privacy Policy (GDPR-Compliant – Denmark & EU)

Last updated: 28/11/2025

Dopenhagen Music respects EU General Data Protection Regulation (GDPR) requirements.

1. Data Controller

Dopenhagen Music
44591227
Østerbrogade 94, Basement, Studio 1
contact@dopenhagenmusic.com / +45 29990556

2. What Personal Data We Collect

We may collect:

  • Name, address, email, phone

  • Payment and invoice information

  • Music project files provided by you

  • Booking history

  • IP address and website analytics data

3. Purpose of Processing

We collect data to:

  • Process orders and bookings

  • Deliver purchased services

  • Communicate about projects

  • Maintain accounting records (required by Danish law)

  • Improve website performance

We do not sell or share your data with third-party advertisers.

4. Legal Basis for Processing

Under GDPR, our processing is based on:

  • Article 6(1)(b) – contract fulfillment (orders and bookings)

  • Article 6(1)(c) – legal obligation (accounting records)

  • Article 6(1)(f) – legitimate interest (security, analytics)

5. Retention Period

  • Accounting data: 5 years (per Danish bookkeeping law)

  • Project files: kept until final delivery unless an agreement states otherwise

  • Emails and communication: up to 2 years

  • Analytics: per cookie settings chosen by the user

6. Your Rights (EU GDPR)

You have the right to:

  • Access your data

  • Correct or delete your data

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • File a complaint with Datatilsynet (DK Data Protection Authority)

7. Cookies

We use cookies for analytics and functionality. Users can accept or decline cookies according to EU cookie rules.

8. Third-Party Services

We may use services such as:

  • Payment processors (e.g., Stripe, PayPal, MobilePay)

  • Cloud file delivery services (e.g., Smash Transfer, Google Drive, Dropbox)

Each third-party service has its own GDPR compliance.

9. Security

We use reasonable technical and organizational measures to protect data from unauthorized access or misuse.